TERMS & CONDITIONS

Last updated: March 2026

These Terms & Conditions apply to all coaching sessions, courses, clinics, events, and tennis-related services provided by PlayTennis.ie. By booking or participating in any PlayTennis.ie activity, you agree to the following terms.

1. Bookings and Payments

All participants must complete a booking or registration to take part in PlayTennis.ie activities.

A separate booking is required for each participant unless otherwise stated. A place in a session, course, or event is only confirmed once payment has been successfully completed.

Some group sessions require a minimum number of participants in order to run effectively. If the minimum number is not reached, PlayTennis.ie reserves the right to:

Combine groups
Adjust the session format or duration
Reschedule the session
Cancel the activity

Where cancellation occurs due to insufficient numbers, participants will be offered a rescheduled session, credit, or refund.

Places in sessions are limited. Participants are asked to only book sessions they are reasonably confident they can attend.

2. Attendance and Participation

Participants are encouraged to arrive 5 minutes before the scheduled start time so sessions can begin promptly.

Late arrivals may miss the warm-up or instructions. Sessions will finish at the scheduled time regardless of late arrival.

Participants must wear appropriate sports clothing and non-marking tennis shoes suitable for court play.

PlayTennis.ie reserves the right to refuse participation where footwear or equipment may damage the courts or present a safety risk.

Participants must comply with the rules and regulations of the venue where the activity takes place.

Participants are responsible for booking sessions appropriate to their playing level, where sessions are advertised by ability.

PlayTennis.ie reserves the right to move participants between groups if necessary to maintain session quality or safety.

3. Cancellations, Missed Sessions and Refunds

If a participant cannot attend a booked session for personal reasons, the session will be forfeited and cannot be rescheduled, transferred, or carried forward unless otherwise stated.

For individual sessions, clinics, workshops, or one-off events, bookings are considered final once confirmed.

As places are limited, no refunds, transfers, or credits are provided for cancellations made within 48 hours of the scheduled start time, except where required by law.

For longer courses or programmes, cancellations made at least 14 days before the start date may be eligible for a refund minus any non-refundable payment processing fees charged by the payment provider.

Once a course or programme has started, refunds are not provided for unused sessions except where required by law.

If a participant does not attend a booked session and does not notify PlayTennis.ie in advance, the booking will be treated as a no-show and the session will be forfeited.

Where possible, a participant may transfer their place to another player of a similar level by notifying PlayTennis.ie in advance.

4. Weather, Schedule Changes and Force Majeure

Tennis activities may proceed in most weather conditions, including light rain or wind.

Where weather, court conditions, or venue restrictions make play unsafe or impossible, PlayTennis.ie will attempt to reschedule the affected session where feasible.

PlayTennis.ie reserves the right to adjust schedules, groupings, venues, coaches, or programme formats where necessary to maintain service quality or address operational requirements.

If PlayTennis.ie cancels a session due to coach illness, venue closure, or other operational reasons, we will attempt to offer a rescheduled session or provide a pro-rata credit or refund.

PlayTennis.ie is not responsible for cancellations or interruptions caused by circumstances beyond reasonable control including extreme weather, venue closures, government restrictions, public health events, or other unforeseen events.

5. Safety, Conduct and Liability

Participants take part in all activities voluntarily and at their own risk. Participants should ensure they are physically fit to participate.

Any injuries, medical conditions, or limitations should be communicated to the coach before the session begins.

All participants are expected to behave respectfully towards coaches, staff, venue personnel, and other players.

PlayTennis.ie reserves the right to remove any participant from a session or event where behaviour is unsafe, disruptive, or inappropriate. In such cases, refunds will not be provided.

Participation in sport involves inherent physical risk. PlayTennis.ie, its coaches, and associated venues are not liable for injuries, accidents, or loss or damage to personal belongings except where required by law.

6. Photography and Media

From time to time, photographs or short videos may be taken during sessions, courses, or events for promotional purposes, such as use on the PlayTennis.ie website, on social media channels, in newsletters, or in marketing materials.

If you do not wish for your image to be used, please notify the coach or contact PlayTennis.ie.

7. Online Conduct and Public Communications

Participants agree not to publish online content that is knowingly false, defamatory, abusive, or intended to damage the reputation of PlayTennis.ie, its coaches, venues, or other participants.

Participants are encouraged to contact PlayTennis.ie directly if they have concerns or complaints so that issues can be addressed promptly.

This clause does not limit a participant’s right to share honest feedback or opinions.

8. Consumer Rights

These Terms & Conditions do not affect your statutory rights under Irish or EU consumer protection law.

Contact Information

If you have any questions about these Terms & Conditions or any PlayTennis.ie services, please contact: PlayTennis.ie

Email: play@playtennis.ie

Phone / WhatsApp: +353 87 636 8622