PRIVACY POLICY
Last updated: March 2026
PlayTennis.ie (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or use our services.
We process personal data in accordance with the General Data Protection Regulation (GDPR) and Irish data protection law.
1. Who We Are
Play Tennis is the Data Controller responsible for the processing of your personal data.
Website: www.playtennis.ie
Business name: Play Tennis
Location: Dublin, Ireland
Email: play@playtennis.ie
Play Tennis provides tennis coaching services, courses, camps, and related activities.
2. What Personal Data We Collect
We may collect and process the following types of personal data.
Information you provide directly
• Name
• Email address
• Phone number
• Emergency contact details
• Booking and payment details
• Information submitted via contact forms, booking forms, or waiver forms
Automatically collected information
• IP address
• Browser type and version
• Device information
• Pages visited and time spent on the website
This information may be collected through cookies and analytics tools.
3. How We Use Your Data
We use personal data for the following purposes:
• providing and managing tennis coaching services
• processing bookings and payments
• communicating about sessions, schedule changes, and updates
• responding to enquiries
• sending relevant service or marketing communications where consent is given
• improving website performance and user experience
• meeting legal, tax, insurance, and safety obligations
4. Legal Basis for Processing
Under GDPR, we process personal data based on the following legal grounds:
Contractual necessity
To deliver coaching services and manage bookings.
Consent
For marketing communications and optional communications.
Legal obligation
For tax, safety, insurance, and regulatory requirements.
Legitimate interests
To operate, maintain, and improve our services and website.
5. Payments
Payments are processed securely through third-party payment providers such as Stripe and Wix Payments.
PlayTennis.ie does not store or have access to your full payment card details.
Payment providers process personal data under their own privacy policies.
6. Marketing Communications
We may send service updates or marketing communications only where:
• you have opted in to receive marketing, or
• the communication relates directly to a service you have booked.
You may unsubscribe from marketing communications at any time using the unsubscribe link in our emails or by contacting us directly.
7. Cookies and Analytics
PlayTennis.ie uses cookies and analytics tools to:
• ensure the website functions correctly
• analyse website traffic and usage
• improve website performance and user experience.
You can manage or disable cookies through your browser settings.
Where required, a cookie consent banner will allow you to manage your cookie preferences.
8. Data Storage and Security
We take appropriate technical and organisational measures to protect personal data, including:
• secure platforms such as Wix
• password-protected systems
• restricted access to personal information.
Personal data is stored only for as long as necessary for the purposes outlined in this policy.
Typical retention periods include:
• booking and financial records – up to 6 years (for tax and legal obligations)
• marketing communications – until you unsubscribe
• enquiry data – up to 24 months.
9. Sharing Your Data
We do not sell personal data.
We may share personal data with trusted third parties where necessary, including:
• website and booking platform providers
• payment processors
• email communication services
• insurance or legal providers where required.
All third-party providers are required to comply with applicable data protection laws.
10. International Data Transfers
Some service providers used by PlayTennis.ie (such as Wix or payment processors) may process personal data outside the European Economic Area.
Where this occurs, appropriate safeguards are used to ensure personal data is protected in accordance with GDPR requirements.
11. Your Rights Under GDPR
Under GDPR, you have the right to:
• access your personal data
• correct inaccurate or incomplete data
• request deletion of your data
• restrict or object to processing
• withdraw consent at any time
• lodge a complaint with the Irish Data Protection Commission.
You can exercise your rights by contacting us at:
You may also lodge a complaint with the Data Protection Commission (Ireland):
https://www.dataprotection.ie
12. Children’s Data
We may collect personal data relating to children where required for junior coaching activities.
This data is collected only with the consent of a parent or legal guardian.
13. Changes to This Policy
We may update this Privacy Policy from time to time.
Any updates will be published on this page with a revised “last updated” date.
14. Contact
If you have any questions about this Privacy Policy or how your personal data is handled, please contact:
Play Tennis
Email: play@playtennis.ie
Website: www.playtennis.ie